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A Knowledge Management System Architecture for Clusters: a Thai ceramic cluster case study

Abstract : Knowledge-based economy forces Small and Medium Enterprises (SMEs) in the same industry to group together as the industry cluster in order to maintain their competitiveness in the global competition. These companies gain advantages, knowledge and opportunities from being a member of cluster. However, many industry clusters have failed to achieve their goal in developing phase. The two internal key success factors for the industry cluster to maintain their competitiveness are collaboration and knowledge sharing among the members. Thus, this study is aimed at assisting the industry cluster to improve collaboration and knowledge sharing by adopting the concept of knowledge management. Knowledge Management System (KMS) architecture was implemented for improving the knowledge exchange activities in the cluster. In order to design the knowledge system to suit our case study, the CommonKADS methodology was used as the knowledge elicitation and modeling technique. Then, the main knowledge activities i.e. knowledge creation, sharing and reuse which are considered as the core of the system architecture were depicted. The application of the knowledge system to Thai ceramic cluster proved that the knowledge system is able to improve the competitiveness of the industry cluster.
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Contributor : Yacine Ouzrout <>
Submitted on : Tuesday, October 30, 2018 - 3:15:36 PM
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Pradorn Sureephong, Yacine Ouzrout, Abdelaziz Bouras. A Knowledge Management System Architecture for Clusters: a Thai ceramic cluster case study. Congrès Intenational de Génie Industriel, Jun 2009, Tarbes, France. pp.8. ⟨hal-00442244⟩



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